Q: Where are you located?
A: We are located in Gympie Queensland Australia
Q: Are you an Australian owned business?
A: Yes we are
Q: What should I know about shipping?
A: When you order from us you should be aware of the following proceedures
- We do not send orders until they are paid for.
- We deliver world wide
- We use Australia Post for the majority of the time as they are the cheapest and quickest service. For large orders we use TNT and Inxpress.
- Please choose the type of shipping that best suits your needs. If you need your order in a hurry be sure to select EXPRESS POST, as we will send it quickly and if you live in a major city you will receive your order within 48 hours. This does not apply to cities like Perth and destinations beyond Australia.
Q: What is the quickest way to receive my order?
A: Choose express post. Express Post orders are sent within 24 hours excluding weekends, and will arrive in most major cities in Australia 24 hours later.
Q: Do you offer discounts to Fund rasing evvents, school discos, fetes etc?
A: Yes we do. But to be fair there is a $300 minimum order value.
Q: What types of Payments do you offer?
A: Paypal, On site credit transactions, Pay by phone, and direct deposit into our business bank account.
Q: Is my personal and financial information I submit on your website secure?
A: Yes it is. We use GEOTRUST 128 bit encryption - SSL security to protect your information.
Q: Are your Face and Body Paints non toxic and safe to use on skin?
A: All Face and Body Paint we sell is made by us in Queensland and is non toxic and safe for use on skin. We use Pharescutical grade ingredients as required by Australian health regulations.